We are committed to providing fast, safe, and reliable delivery services. Below is important information about our shipping policy:
Delivery Coverage
We currently offer local delivery within Singapore, covering all areas, including major islands and surrounding regions (e.g., Sentosa, Jurong Island, etc.).
Delivery Options
- Standard Delivery: Delivered within 1-3 working days, available for all orders.
- Same-Day Delivery: Available for selected areas and orders (please select this option during checkout).
Delivery Fees
- Standard Delivery: Free for all orders.
- Same-Day Delivery: Fees range from S$10 to S$20 depending on order weight and location.
Order Processing Time
- All orders will be processed within 1 working day after payment confirmation.
- Orders placed on weekends and public holidays will be processed on the next working day.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your package in real-time through our logistics partner’s platform.
Delivery Notes
- Please ensure that your delivery address is accurate. If a package cannot be delivered due to an incorrect address, additional fees for re-delivery may apply.
- If you are unable to receive the package in person, please inform us in advance or authorize someone else to collect it on your behalf.
For any questions regarding shipping, please feel free to contact our customer support team:
We look forward to providing you with an enjoyable shopping experience!
A remote control is with it, we can manage it remotely. It is rotatable and changes colors, with a flowing, magnificent rain effect. Received quickly, I recommend the seller. A pity that we cannot put a video.